Welcome to DramaReel's privacy policy, including its various iterations and subsequent versions, including the DramaReel APP version (collectively referred to as "DramaReel", "us" or "our"). This privacy policy is an integral part of our user service terms and is governed by them. In this Privacy Policy ("Policy"), our products and services are referred to as "Services"
DramaReel is firmly committed to protecting the privacy of those who use our products and services (hereinafter referred to as "users" or "you"). In the process of providing services, we may collect and use your personal information. Your personal data security is our top priority. Therefore, this policy aims to clarify how DramaReel, as a data controller, collects and manages the personal data (also known as "personal information") that you share or disclose to us. We may also act as data processors when processing your personal data received or obtained from third parties.
We urge you to carefully read this policy (especially the bold or underlined sections) before using the service, so that you can make informed decisions. If you do not agree with this policy, please do not register, log in, access or use this service, and do not share your personal data with us. If you wish us to not use your specific types of personal data in accordance with this privacy policy, please note that we may not be able to provide you with certain parts of our services, you may lose the ability to access and/or use specific features of our services, and your overall customer experience may be affected. By agreeing to all terms and conditions of this policy, you agree to our processing of your personal information in accordance with this policy.
If you have any questions or concerns after reading this "Policy", please feel free to contact us through the contact information provided in Section 10 "How to Contact Us", and we will reply as soon as possible at your convenience.
I. Types of Personal Data We Collect
Methods of Collecting and Utilizing Personal Information
Usage of Cookies and Similar Technologies
Potential Sharing, Transferring, or Disclosure of Information
Procedures for Storing, Preserving, and Safeguarding Information
VI. Managing Your Information
Services Offered by Third Parties
VIII. Age Restrictions
IX. Notifications and Revisions
I. Types of Personal Data We Collect
Our primary objective in gathering your personal information is to facilitate a more efficient and enjoyable experience for you and other users when utilizing our products and services. We strive to create a secure and engaging online environment for all users, and the collection of information aids us in achieving this aim. While using the Services, we may gather and process details that could be directly or indirectly linked to your personal identity. In either scenario, such details may be considered personal data under this Policy.
(1) Information that is not directly related to your personal identity: For example, we may collect and process data related to user source routing, access order, and other information, such as tracking each user's source routing and browser software.
(2) Information connected to your personal identity: We may collect, process, or request personally identifiable information, such as birth date, gender, hobbies, personal phone number, facial characteristics; online identification details (including system account, IP Address, email address, and password and security question answers); personal financial details (including transaction history, balances, virtual gifts, membership rewards, coupons, and bank card information); communication details; personal online records and log information (including website browsing history, software usage records, click data, and operation logs); device details (including device model, device MAC address, operating system type, and device settings); software list Unique Device Identifier (such as IMEI/androidID/IDFA/OPENUDID/GUID, information describing the basic details of the personal device includes SIM card's IMSI information); location details (including travel information, precise location data, lodging information, and latitude and longitude).
Please note that if you share or post information in public areas visible to other users of the service, and you disclose your personal information in response to information shared or posted by others, such information may be collected and used by others. If you find that other users have improperly collected or used your or others' information, please follow the instructions in Section 10 "How to Contact Us" to contact us< Methods of collecting and using personal information: We will collect and obtain your information through the following methods:
Information you provide, such as:
(1) Information you supply when registering for a service account or using DramaReel;
(2) Information you share with other users through the service and the information you save when using the service.
Please note that other users may collect and use your information if you upload, post, or make your information public in an area where other users can see or respond to it. If you find that other users have improperly collected or used your or others' information, please contact us as outlined in Section X "How to Contact Us" below.
Information shared by other users about you, or information about you provided by other users when using the service.
Information we obtain about you, such as log information, location information, and device information, which we collect, aggregate, and record when you use the Services.
We collect and use your information for purposes such as:
Assisting you with registration and login: To provide you with our services, you need to supply basic registration or login information, such as mobile phone number (sensitive personal information), verification code matching result (sensitive personal information), nickname, gender, date of birth, and profile picture, to create an account (username and password).
You can also log in to DramaReel using a third-party platform account that we support; In this case, we will obtain relevant information (such as your nickname, profile photo) from a third-party account based on your authorization.
Thus, the aforementioned personal data provided by you or obtained by us from your third-party platform account with your consent will be used for these purposes to provide and perform services for you in line with our agreement. Without this personal data, we cannot offer our services, and you will not be able to log in or use DramaReel.
You may also provide additional information (such as your location, height, occupation, weight, education, annual income, profile, personal tags, hobbies) during registration, login, or subsequent use, which assists us in offering personalized recommendations and an enhanced service experience. However, if you choose not to provide this information, it will not hinder the basic functionality of your use of our products and services.
In order to verify your true identity and ensure the security of our systems, services, and user assets, you may need to provide authentic identity verification information in accordance with applicable laws, regulations, and regulatory requirements. For example, when replying to private messages or using voice/video call services, you may need to provide your personal profile picture (personal sensitive information) and a personal photo of yourself performing specific operations as instructed by us (personal sensitive data). We will complete real person verification (hereinafter referred to as "real person verification") through photo comparison. Please note that your personal profile pictures and real-time photos are considered sensitive data, so please use them with caution. If you choose not to provide such information, you may not be able to access the relevant services, but this will not prevent you from using DramaReel's other features and services normally.
When using the search function in DramaReel, we collect your search terms, browsing history, browsing duration, and interaction frequency. These pieces of information help us provide the content you need and the services you may be more interested in.
When using DramaReel to upload, post, or share specific information (including text, comments, audio, video, images, or other content), or to follow or send gifts to other users, we will collect and display the information you post or create within DramaReel, and reserve the right to display your nickname and profile photo.
(1) When uploading your profile photo, conducting real-life verification, posting your audio profile, or sharing your moment/status (including uploading, sharing pictures, text, audio, video, etc.), we will request access to your microphone, camera, photos, storage, and collect the voice/audio, video, photo, picture, text, and other content you provide through such devices. If you disagree, you may not access relevant services, but it will not affect your regular use of other DramaReel functions and services. Please note that the audio, photos, and videos you upload may contain sensitive data, so provide them with caution. Additionally, if the information you post involves someone else's personal information, obtain their consent first.
(2) When following user accounts of interest or interacting with them (such as likes, comments, sharing content), we will collect the user accounts you follow and display content posted by those accounts. We will also collect your interactions, comments, likes, and shared content with other user accounts, and display or push notifications to relevant users within DramaReel.
(3) When sending a virtual gift purchased in DramaReel to other users, we will collect your profile photo, nickname, gift data, and display this information to other users.
(4) When using the "family" function in DramaReel, we will collect details about your activities, including information about the family/group you have joined, such as the name, announcements, settings, members, nicknames, and profile photos.
(5) To recommend nearby users or push personalized content, we may request access to your location information (personal sensitive information). If you agree, we will collect and display your location to other users. You can disable this feature at any time, and we will cease collecting or displaying your location.
When using audio chat, voice chat, video chat and other services, we will request access to your microphone and camera. If you do not agree, you will not be able to use these services, but your normal use of other DramaReel features will not be affected.
When you recharge (acquire gold coins in DramaReel), we will collect details about your order and payment account. If you check the remaining value of your virtual property in your user account, we will collect and display it on the relevant page. Please note that information about your recharge, order, account, and virtual property is sensitive, so provide and use it with caution.
We will only list your schedule in your calendar and provide recording and reminder services after you grant us access to your calendar.
Ensuring Account Security, Service Operation, and Optimizing Service Experience
When using this service, to help us detect account anomalies, understand product suitability, provide basic services (such as browsing, search), and maintain the smooth operation of basic functions, we may automatically collect, store, and process information about your service usage and how you use it, including:
(1) Log Details: When utilizing this service, we may automatically gather comprehensive information about your usage and save it as relevant network logs. This log information includes your login account, search queries, IP Address, browser type, telecom provider, network environment, language, access date and time, and records such as total page views, push open records, time spent on the page, refresh records, post records, follow and subscribe records, favorites, and sharing.
(2) Device Information: Based on the specific permissions you grant during the installation and use of DramaReel, we will receive and record information about your device (including IMEI, MAC, serial number, SIM card IMSI identification number, device type, operating system and version, APP version, resolution, software package name, device settings, process and software list, Unique Device ID, software and hardware feature information), as well as device location information (including IP Address, GPS location, and related information like WLAN access points, Bluetooth sensor data, base station sensor).
To collect the above personal basic device information, we will request permission to access your device information. We gather this information to offer you our fundamental services and functions. If you decline to grant such permission, you may be unable to use the service.
Please recognize that device information and/or log information alone cannot identify a specific individual, so this information itself is considered non-personal. However, if such non-personal information is combined with other information to identify a specific individual or with other personal information, it will be regarded as personal information during that combination. In such cases, it will be treated as personal information and protected according to this policy. Unless authorized by you or otherwise stipulated by applicable laws and regulations, such personal information will be anonymized and de-identified.
When you contact us to obtain client server or user responses (such as inquiries, feedback, suggestions, complaints, etc.), we may require you to provide necessary personal information to match and verify your user identity, ensuring the security of your account and system. We may store detailed information such as your communication/call records, conversations, or contact information in order to contact you or assist in resolving issues, or to record solutions and results for related problems. Therefore, we process your personal data for these purposes in accordance with our agreement with you. These personal data may also be processed to protect your legitimate rights and interests, namely obtaining relevant information and other related data about your services from DramaReel.
We may use your information (such as interests, personalized tags, browsing and search history, device information, usage habits, location information, order information, etc.) and combine it to extract your browsing, search preferences, behavior patterns, and location information through recommendation algorithm modeling, programming, advertising models, user behavior analysis, and user profiling. This enables us to offer page displays and personalized content recommendations that better suit your needs.
When necessary, we may send you notifications related to our services (such as when we suspend certain services due to system maintenance). If you wish to stop receiving our messages, you can request that we stop sending them. However, we may continue to send information in accordance with applicable laws and regulations.
In addition to identity verification, we may use your information for Client Server, security prevention, fraud monitoring, archiving, and backup purposes to ensure the security of the services we provide. We may use or integrate the information we collect, and obtain information authorized by you or legally shared with our partners to comprehensively assess your account and transaction risks, conduct real-name authentication, detect and prevent security incidents, and take necessary records, audits, analysis, and disposal actions as required by law.
We may invite you to participate in service-related surveys to help us improve existing services or design new ones; simultaneously, we may use your information for software updates. Therefore, to maintain our legitimate interest in enhancing our services, we will process this personal data for this purpose.
You understand and agree that in certain cases, after collecting your information, we will de-identify and fully anonymize the data through technical means, so it no longer constitutes personal data directly or indirectly related to you or others. The de-identified information does not identify or relate to you. In this case, we reserve the right to use such de-identified information for analysis and monetization of the user database.
If we intend to use your information for purposes not outlined in this Policy, we will seek your prior consent through page prompts, interactive processes, website announcements, or other means. Once you agree, such additional use of your information will be considered part of and subject to this Policy.
You acknowledge and agree that we may request certain access permissions on your device to gather and utilize information related to specific features and services. For instance:
(1) With your consent, we can access your storage space, enabling you to cache, download, and save content.
(2) With your consent, we can access your device information, using it as your device's unique identifier to provide you with more personalized recommendations, understand product applicability, identify irregularities, and ensure network and service security.
Concerning permissions to access albums/cameras, contact lists, microphones, locations, calendars (including reading and writing), most mobile devices will allow you to revoke any permissions. For details, please refer to or contact your mobile device's service provider or manufacturer. When you grant us any permissions, you authorize us to collect and use relevant information to provide you with corresponding services. Once you revoke any permissions, your authorization will cease, and we will no longer continue to collect and use relevant information, nor provide you with corresponding services. However, the collection and use of information previously made under your authorization will remain unaffected.
According to relevant laws and regulations, your authorization is not required to collect your information in the following situations:
(1) Related to the fulfillment of obligations under applicable laws and regulations;
(2) Pertaining to public safety, public health, and significant public interests;
(3) Related to criminal investigation, prosecution, trial, and execution of judgments;
(4) When it is challenging to obtain your consent to protect the life, property, and other major legitimate rights and interests of you or other individuals;
(5) When the information collected is publicly disclosed by you;
(6) Information collected from legally disclosed sources, such as legal news, government information disclosure, and other channels;
(7) Necessary for signing a contract as per your request;
(8) Required to maintain the safe and stable operation of the service, such as detecting and handling product or service failures;
(9) Necessary for lawful news reporting;
(10) If an academic research institution uses the information for statistical or academic research in the public interest and de-identifies the information contained in the results;
(11) Other circumstances prescribed by laws and regulations.
Personal sensitive information refers to information that, if leaked, illegally provided, or misused, may endanger personal property safety and easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment.
For example, ID card numbers, personally identifiable information (such as facial recognition, voiceprints, etc.), bank accounts, contact list information, communication records and content, property information (including virtual property, virtual currency, virtual transactions), location information, total page browsing history, health physiological information, transaction information are all considered sensitive data. Please handle your sensitive data with care. You agree that we may process your sensitive data in accordance with this policy.
How We Use Cookies and Similar Technologies
We or our third-party partners may obtain and use your information through COOKIES and WEB BEACON and save this information as log information.
By using COOKIES, we offer users a personalized web experience that is simple and user-friendly. COOKIES are small data files sent from a web server to your browser and stored on your computer's hard drive. We use COOKIES to benefit users, such as speeding up the login process for the DramaReel virtual community. COOKIES help us determine your connection to web pages and content, the time spent on certain services, and the services you select.
You should control whether and how your browser accepts cookies. Please refer to the documentation of your browser for more information.
(1) Sharing
We will not share your information with any third party outside of DramaReel without your consent, except in the following situations:
To provide you with our services. We may share your information with our partners and third parties to achieve essential functions or provide the services you need, such as payment services, data services.
To maintain and enhance our services. We may share your information with our partners and third parties to help us offer you more targeted and improved services.
To achieve the purposes described in Section 2 "How we collect and use personal information."
To fulfill our obligations and exercise our rights under this Policy or other agreements between you and us.
Sharing with third parties, including partners who entrust us with marketing, but we will only provide information related to the reach and effectiveness of the promotion and will not provide any information that can identify you.
To comply with applicable laws and regulations, protect us and our affiliates or partners, you, other users, or public interests, property, or safety from harm, such as preventing fraud and other illegal activities and reducing credit risk.
To assist you in resolving disputes or conflicts with others as per your legal requirements.
To provide your information at your and/or your guardian's lawful request.
To provide your information based on academic research.
To provide your information in compliance with social and public interests as per applicable laws and regulations.
We will only share your information for lawful, legitimate, necessary, specific, and clear purposes. For companies, organizations, and individuals with whom we share information, we will sign strict Non-Disclosure Agreements and require them to handle information in accordance with our instructions, this policy, and any other relevant confidentiality and security measures.
(2) Transfer
As our business continues to grow, we may engage in mergers, acquisitions, asset transfers, or similar transactions, and your information may be transferred as part of such transactions. We will require new companies and organizations holding your information to continue to be bound by this policy, otherwise we will require the company and organization to seek your authorization again. If you agree, we will transfer your information to other parties.
(3) Disclosure
We will only disclose your information in the following circumstances, complying with industry-standard security measures:
According to your needs, with your affirmative consent, we may disclose your designated information. If it is necessary to provide your information in accordance with applicable laws, regulations, mandatory administrative law enforcement, or judicial requirements, we may disclose your information according to the type and disclosure method required. We will require recipients to present corresponding legal documents, such as subpoenas or investigation letters, and ensure that the requested information is as transparent, legal, and effective as possible, limited to data obtained by law enforcement agencies for specific legal purposes.
(4) Exceptions to Authorization
In accordance with applicable laws and regulations, your authorization is not required for the collection, sharing, transfer, and disclosure of your information in the following cases:
(1) Directly related to public safety, public health, or major public interests;
(2) Directly related to criminal investigation, prosecution, trial, and execution of judgments;
(3) When it is difficult to obtain your consent to safeguard the life, property, and other major legitimate rights and interests of you or other individuals;
(4) The collected information is disclosed to the public by you;
(5) Information collected from legally disclosed sources, such as legal coverage, government information disclosure, and other channels;
(6) Fulfilling obligations stipulated by applicable laws and regulations;
(7) Other circumstances prescribed by laws and regulations.
Sharing, transferring, and publicly disclosing de-identified personal information where the recipient cannot re-identify the natural person will not be considered as sharing, transferring, and publicly disclosing personal information. We may store and process such data without prior notice or your consent.
We will only retain your information for the purposes stated in this policy and for the period required by applicable laws and regulations. If we terminate the service, we will cease to collect your personal information in accordance with applicable laws and regulations. After the termination of the service, we will delete or anonymize your personal information, unless otherwise required by law or regulatory authorities.
The information we collect and generate in the Services is stored in Singapore. You agree to authorize us to store and transfer your personal information/data across borders through this Policy. We ensure that your personal information is adequately protected in accordance with this Policy and relevant applicable laws and regulations. We will take measures to protect your information, including:
(1) Technical Measures for Data Security: We will adopt security protection measures in line with industry standards, including establishing reasonable system specifications and security technologies to prevent unauthorized access, modification, and loss or damage to your information.
(2) Other Security Measures: We manage and standardize the storage and use of information by establishing data security rules and conducting comprehensive data security control and awareness through monitoring and audit mechanisms.
(3) Employee and Partner Access: We only allow employees and partners who need to know your information to access it, and we have set up strict access control and monitoring mechanisms for this purpose.
(4) Reasonable Precautions: We will take all reasonably practicable steps to ensure that irrelevant information is not collected.
(5) Internet Environment: We will do our best to ensure the security of any information you send to us, but please be aware that the Internet environment is not 100% secure.
(6) Handling of Security Incidents: We have formulated systems to clarify the classification and grading standards of security incidents and the corresponding procedures, and we have established a special security incident emergency response team.
(7) Your Responsibilities: Please take care to protect the security of your information, especially your account, password, and other identity elements.
You have the right to access, correct, update, object to, and delete your information. You can manage your information through the service or request us to make relevant modifications. We may require you to perform real name authentication when accessing or managing your data. You can also post, share, cancel, change the scope of your consent, and process sensitive information as described in this policy. We may make exceptions to your request in accordance with applicable laws and regulations.
The Service may link to social media or other services provided by third parties. You agree that third parties may directly collect and process your information if you use such services. We will evaluate the legality and necessity of such third parties to collect information and require them to take protective measures for your information.
DramaReel service is for adult use only. Minors are not allowed to create their own user accounts and/or use our services. We will protect the information of minors in accordance with applicable laws and regulations.
We may modify the terms of this Policy at our discretion. Major changes will be notified prominently, and your continued use of the Service implies agreement with the revised Policy.
If you have any questions or concerns about this policy or DramaReel's privacy practices, please contact us via email: DramaReel.service@DramaReel.live. If you have any questions or concerns about DramaReel's processing of your personal data, you also have the right to file a complaint with the competent data protection authority.